Small business automation

WhatsApp Chatbot for Small Business

A custom WhatsApp chatbot can answer FAQs, collect orders, qualify leads, book appointments and send structured customer details to your business tools.

What it solves

Small businesses often receive messy messages across the day. A WhatsApp bot turns those conversations into repeatable steps your team can process.

Bookings

Collect service, date, time, customer details and notes before staff follow-up.

Orders

Guide customers through options, delivery details, confirmation and payment links.

Lead qualification

Ask the same useful questions before routing good leads to your team.

FAQ support

Answer hours, pricing, service area, availability and simple policies.

Features

  • Conversation menus
  • Lead forms
  • Booking requests
  • Order collection
  • Google Sheets sync
  • Email notifications
  • CRM handoff
  • AI FAQ replies

Pricing

A practical WhatsApp chatbot for small business usually starts from $199-$449. Simple FAQ or lead capture flows can be smaller; AI and CRM workflows can cost more.

Can it send leads to Google Sheets?

Yes. It can send structured rows to Sheets, CRM or email.

Can it book appointments?

Yes. It can collect booking details and route them to your team or calendar workflow.

Can customers talk to a human?

Yes. The bot can hand off when the customer needs a person.

Can it use AI replies?

Yes. AI can answer common questions when the knowledge base is clear.