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AI support automation

AI Customer Support Bot Development

Create an AI support bot that answers from your business information, collects context, routes edge cases and sends useful summaries to your team.

What the bot does

It reduces repeated support work by answering common questions, asking clarifying questions and handing off conversations when a human is needed.

Knowledge base answers

Answer using your website, docs, FAQ, PDFs or internal knowledge base.

Lead qualification

Ask budget, timeline and needs before creating a CRM lead.

Human handoff

Escalate unclear, urgent or high-value conversations to your team.

Conversation summaries

Send structured notes to email, Slack, CRM or Google Sheets.

Features

  • Website chat widget
  • AI knowledge base
  • Lead forms
  • Intent routing
  • CRM/email sync
  • Conversation summaries
  • Fallback rules
  • Analytics-ready events

Pricing

AI customer support bots usually start from $499+ when knowledge base, CRM and handoff logic are included. Smaller website assistants can start from $199-$449.

Can it answer from my docs?

Yes. It can use your website, FAQ, PDFs, documents or knowledge base.

Can it avoid making things up?

We can add scope limits, fallback answers and handoff rules when confidence is low.

Can it create CRM leads?

Yes. Qualified conversations can create CRM records or email summaries.

Can it work on Telegram or WhatsApp too?

Yes. The same support logic can be adapted to multiple channels.